All prices below are GBP and include UK VAT. The total shown before purchase is the amount charged.
Pay as you go (one-off)
Starter 50 credits £49; Studio 200 £179; Agency 500 £399; Scale 1,000 £749.
Monthly
Starter 50 credits £39; Studio 200 £139; Agency 500 £329; Scale 1,000 £649.
Annual (billed in advance, credits allocated monthly)
Starter 50 credits/month £419/year; Studio 200 £1,499/year; Agency 500 £3,499/year; Scale 1,000 £6,999/year.
1. Credits
One successfully generated video clip costs one credit, shown before generation. Failed clip generations are refunded to the credit wallet. Subscription allocations and PAYG packs add credits to the same shared agency balance. A new standard account receives 3 welcome credits once the owner's email is confirmed. Welcome credits join that same balance and are not issued to AutoFlo accounts. Credits do not expire; there is no rollover cap. Credits have no cash value and are not transferable between unrelated accounts.
2. Exports
Each project has five successful unique video exports per aspect ratio (landscape, portrait and square), at no additional credit cost. You may download existing outputs without limit while available. An unchanged video is downloaded rather than re-exported. Administrators may reset the export allowance upon request. Superseded export versions are removed after 90 days; users should retain their own copies. Exports of genuinely changed versions use another allowance.
3. Subscriptions
Subscriptions renew automatically unless cancelled. Annual plans are paid up front but the stated credits are added monthly. An upgrade applies immediately, with the charge and any proration shown at checkout; downgrades take effect at the next billing cycle and do not remove existing credits. Cancelling stops the next renewal. On an annual plan, the remaining monthly credit grants for the year already paid continue until that paid term ends. Previously allocated credits stay in the shared balance. Monthly plan price increases require at least 30 days' email notice and take effect subject to applicable law; other changes receive legally required notice and rights.
4. Refunds and payment issues
We offer refunds, cooling-off rights and remedies as required by applicable law, without a separate discretionary refund policy. Consumer rights relating to online subscriptions and digital supply remain intact. Payments are processed by a payment provider; payment failures may suspend new paid processing after appropriate notice. Contact support@realflo.co.uk regarding disputed charges.
5. AutoFlo
AutoFlo uses individually agreed per-video prices, not credits. A submitted job is chargeable only after RealFlo administrators approve it. Approved jobs are charged through periodic, normally weekly, payment collection. Failed or unapproved jobs are not billed. AutoFlo-specific terms are in the AutoFlo Service Terms.