RealFlo uses strictly necessary cookies so the site can function and so you can stay signed in. Optional advertising and analytics cookies are used only if you accept them. Rejecting them leaves sign-in, projects and payments working as usual.
Your choice
When you first visit, RealFlo asks you to accept or reject optional advertising and analytics measurement. Both choices are shown as buttons. Your choice is stored in the necessary cookie rf_cookie_consent for up to six months. You can change it at any time from Cookie settings in the site footer, on the sign-in pages, in the account menu, or on this page. If you reject or withdraw consent, RealFlo stops further advertising and analytics measurement and removes the optional Google cookies. Necessary sign-in cookies are kept.
Necessary cookies
- sb-<project>-auth-token (and numbered portions): maintains sign-in; up to 400 days, refreshed when signed in and removed on sign-out.
- sb-<project>-auth-token-code-verifier and sb-<project>-auth-token-flow-…-code-verifier: temporary sign-in checks; minutes.
- rf_active_agency: remembers the selected agency's internal identifier; up to one year, cleared on sign-out or workspace departure.
- rf_cookie_consent: remembers whether you accepted or rejected optional advertising and analytics measurement; up to six months.
Here <project> denotes the public project identifier; cookie contents are not published.
Device storage (not cookies)
- Until cleared: realflo-theme (display mode); realflo:email-verified (verification status and associated email).
- Until tab closes: realflo:pending-signup-email (pending verification); realflo:post-verify-next (return page); realflo:new-project-draft (draft client/property details); rf-watch-gen:<project id> (temporary generation status); rf-start-gen:<project id> (one-off flag to start generation, cleared when generation starts).
Optional advertising and analytics cookies
If you accept, Google Ads may store cookies such as _gcl_aw on this browser. RealFlo uses them to measure a new account registration or a completed purchase, including the amount paid in GBP and a transaction reference. Google Analytics may store cookies such as _ga to recognise this browser and record the pages you view. RealFlo does not send your name or email address to Google Ads or Google Analytics, and does not use these cookies for remarketing or personalised advertising. These cookies are not set if you reject, and they are removed if you withdraw consent.
Other sites and services
Our checkout and card entry provider may set necessary fraud-prevention cookies. Google and Microsoft may set cookies on their own sites during optional sign-in. Error reporting does not currently set a RealFlo cookie. We do not store complete payment card numbers or project media in browser cookies. Browser controls can also block cookies; blocking necessary cookies can prevent sign-in.
Preview-only cookies
When a password-protected site preview is enabled, rf_site_access and rf_preview_open may be used for access control (up to 30 days). They do not apply to the public site unless that feature is enabled.